Fiverr connects buyers (individuals or businesses needing a service) with sellers (freelancers offering their services). One of the key features that sets Fiverr apart from other freelance platforms is its revision system.
If you’re new to Fiverr, you may wonder what a revision is and why it matters. In this article, we’ll delve into the concept of revisions on Fiverr, their significance for buyers and sellers, and how to make the most out of them.
Revision Request: A formal request made by a buyer to modify an order on Fiverr based on the seller’s original delivery.
Unlimited Revisions: A feature offered by some sellers on Fiverr that allows the buyer to request unlimited revisions until they are satisfied with the final product.
Revision Policy: The set of rules and guidelines that outline how revisions should be requested, handled, and completed on Fiverr.
What Is A Revision On Fiverr?
A revision on Fiverr is a formal request made by a buyer to modify an order delivered by the seller. This could include changes to the content, design, or any other aspect of the project that the buyer is not satisfied with. The seller can then make the requested changes and deliver a revised order version for the buyer’s approval.
For the most part, the revisions on Fiverr work without a hitch and help complete projects faster with the right product or service delivered. But there are some things you’ll need to watch for if you’re a buyer or seller regarding Fiverr revisions.
Don’t Get Stuck with a Bad Delivery
When you hire a freelancer on Fiverr, you can request revisions for their work if it doesn’t meet your expectations or needs. If you are unsatisfied with the initial delivery, you can ask the freelancer to make changes or improvements.
This flexibility is crucial for ensuring you get a quality end product and avoid getting stuck with something that doesn’t meet your standards. It allows you to clearly communicate your needs and preferences and have them reflected in the final result.
The problem occurs when a buyer gets a delivery that doesn’t meet their needs, and instead of sending a revision request, they send a message to the seller. The seller may respond that they are making changes or updates.
But unknowingly to the buyer, the clock is ticking on their delivery. Since buyers only have three days to accept or reject a delivery, the seller may wait until this order goes through. After three days, the order will automatically be marked as complete. After the order is complete, the seller isn’t required to make any updates or revisions.
As a buyer in this situation, contacting Fiverr support and trying to get the project back on track can be a headache. While you may be able to get the revisions you want, it’s always best to accept an order delivery only once ALL revisions are done.
You Are Already Offering Revisions as a Seller
Revision requests aren’t all bad, doom and gloom. They can help you avoid bad feedback when a buyer doesn’t need help to understand your offering or service. This occurs a lot in guest post-sales and content writing gigs.
But even when you don’t place revisions on your order page, as a seller, the buyer still has to reject the order, which means any work you’ll put in will be lost unless you revise it. The only way to salvage the project is to revise your delivery. So even if you don’t advertise you offer revisions, you already do as a seller or you end up cancelling orders where buyers aren’t satisfied.
How Revisions Impact Your Account Standing
A revision is an opportunity for a buyer to request changes or adjustments to a project after the seller has delivered it. However, excessive or unreasonable revision requests can impact the seller’s account standing on Fiverr.
Fiverr has a strict policy against sellers who consistently deliver poor-quality work or fail to meet the buyer’s requirements even after multiple revisions. This can result in a lowered rating, warnings, and account suspension.
On the other hand, as a buyer, if you frequently request revisions without valid reasons, it can also reflect poorly on your account. This could discourage sellers from working with you and impact your credibility on the platform.
What You Shouldn’t Do If You’re a Seller
As a seller on Fiverr, it’s essential to understand how revisions can affect your account standing and take steps to avoid any negative impact. Here are some things you shouldn’t do as a seller when it comes to revisions:
- Pay attention. Don’t revise requests or delay them unnecessarily.
- Refrain from arguing with the buyer or being unprofessional in your communication.
- Refrain from delivering. Don’t do poor-quality work, hoping that the buyer will request revisions.
- Stay within your revision limit, if you have any set, without discussing it with the buyer first.
By avoiding these mistakes and handling revisions professionally, you can maintain a good reputation and build trust with your buyers on Fiverr.
Here is an example of how to avoid dealing with a revision request.
This seller delivered an unacceptable service. Instead of simply canceling the order and moving on, they offered a replacement, which would have been okay for a revision. Unfortunately, they never did and continually denied cancel requests.
Eventually, Fiverr support was contacted, and they canceled and refunded the order. This led to the seller getting negative feedback. So, if you get a revision request and it seems unreasonable, cancel the order to prevent negative feedback. Sometimes, it’s the only way to deal with bad buyers on Fiverr.
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